FlyGhor Privacy Policy

We collect information to provide and improve our travel services. The types of information we collect include:

• Personal Information: Name, email address, phone number, date of birth, passport details, and payment information provided when booking services.
• Booking Information: Travel preferences, booking history, favorite guest lists, and saved payment methods.
• Usage Data: Information about how you interact with our website or app, such as IP address, browser type, pages visited, and device information.
• Social Media Data: Information you share when connecting via social media platforms (e.g., Facebook) for login or account creation.

You must be at least 18 years old to use our services and provide true and accurate information. If you book for others, you are responsible for ensuring their information is accurate and informing them of this policy.

We use your information to:

• Process bookings, issue tickets, and manage refunds or voids.
• Provide customer support and respond to inquiries.
• Personalize your experience, such as recommending travel options.
• Improve our services through analytics and usage data.
• Send promotional offers and updates (with your consent).
• Comply with legal obligations and prevent fraud.

We share your information only when necessary to provide our services or comply with legal requirements. This includes:

• Service Providers: Airlines, hotels, and payment gateways (e.g., Bkash, Nagad, Rocket) to process bookings and payments.
• Business Partners: Trusted partners for analytics or marketing, with strict data protection agreements.
• Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information to third parties.

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your account (see below).
• Opt out of promotional communications.
• Request restrictions on certain data processing activities.

To exercise these rights, contact us at +8802 2222 25357 or through the FlyGhor app. Note that we are handling high inquiry volumes and may take longer to respond.

You can delete your FlyGhor account at any time via Profile > Manage Data > Delete Account in the FlyGhor app. Account deletion will be completed within 72 hours.

For data collected via social media platforms (e.g., Facebook), you must delete data through the respective platform’s account settings. Visit the platform’s data management section for details.

Deleting your account erases all associated data, including booking history, favorite guest lists, saved payment methods, and loyalty points. You may re-register with the same email and phone number, but you will be treated as a new user with no access to previous data.